Purpose Built Business Support Services

Bespoke support built around your business needs

I have over a decade of hands-on experience building inclusive and sustainable organisational structures that enable teams to build a profitable business without compromising on their values.

When we work together, that experience becomes yours.

You won’t see any cut-and-paste frameworks here. You run an organisation that thrives on doing things differently: the support you need is different too.

Every service I offer is on a 1:1, deeply personal basis, to find the scalable solution you need to create an organisation that works for everyone within it.

Fractional Chief Operations Officer

  • The full support package. 


    Bring me on board as a fully-fledged member of your team. Once we’ve explored your big vision, I can take charge of your:


    • Operational strategy

    • Delivery strategy 

    • People strategy 


    After our plans are made, I will design the systems, structures, policies, and procedures to sustainably scale your organisation while you focus on the big picture. 


    Our relationship goes far beyond planning. I love getting stuck into the implementation of our big ideas with your team!

    By building your processes from the ground up, I get to see how things work in practice - and can adapt and refine our plans as and when needed.

  • From £500 per day

Strategy Partner

  • If you aren’t quite ready for a Chief Operations Officer, I can work with you as your strategy partner. 

    We will schedule weekly sessions to cover the business issues you’re struggling with - and, most importantly, create a strategy plan to address them.

    This can include:

    • Unpicking operational challenges

    • Unblocking bottlenecks 

    • Developing and refining your operational strategy 

    • Upskilling your existing team 

    Think of these sessions as your ultimate operations sounding board. If an issue has left you feeling stuck and you can’t see a way forward, I’m here to help you find the right solution, with all the moral support you need to take your next steps. 

    Depending on the package you choose, I can get into the weeds and start implementing your new strategy too.

  • From £500 per month

Impact Action Session

  • If you need quick support to overcome a particular challenge, an Impact Action Session is exactly what you’ve been looking for. 

    An ideal way to refresh your strategy, these one-off sessions are packed full of value. Bring any issues you are facing to the table and, in 90 minutes, we will brainstorm a practical plan to overcome them.

  • £250 per session

  • "Karen and I have now been working together for over 6 months and she has been an investment in my sanity. That's the only way to explain it. I know I can trust her implicitly to steer the ship, make sensible decisions on my behalf, and empower the team to get projects actually delivered, rather than all of my wild ideas just lingering on a giant to-do list."

    Client of COO service

  • "As a first time founder and CEO bringing on Karen was the best decision I made to help professionalise and scale my business. In the four years we worked together she took on all the roles we needed to focus on as a company. From operations to HR to finance to culture and everything in between."

    Client of COO service

  • "A remarkable strategic woman who can quite simply get shit done without batting an eyelid at how big the challenge is. "

    Client of COO service

Shall We Get Started?

Fill out the form below and let’s chat about how we can work together to scale your brilliant business to new heights of impact.